Privacy Policy
Effective Date: October 04, 2024
At Pantera Flooring, we take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or engage with our services. By using our website and services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, phone number, email address, mailing address, and other contact details.
- Project Details: Information related to your flooring needs, preferences, and any custom design requirements.
- Payment Information: Credit card or other payment details when purchasing products or services.
- Technical Data: IP address, browser type, operating system, and website usage data (collected via cookies or similar tracking technologies).
2. How We Use Your Information
Pantera Flooring uses your personal information for the following purposes:
- To Provide Services: To create custom floor designs, offer consultations, and deliver products or services tailored to your needs.
- Order Processing: To process your purchases and communicate regarding orders, shipments, and deliveries.
- Customer Support: To respond to inquiries, address concerns, and ensure client satisfaction.
- Marketing and Updates: With your consent, we may send promotional emails or newsletters regarding new products, services, or special offers.
- Website Improvement: To analyze and improve the functionality and user experience of our website.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following instances:
- Service Providers: We may share your information with third-party vendors or contractors who assist in delivering our services (e.g., delivery companies, payment processors).
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests by public authorities.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. These small files are stored on your device and help us understand how you interact with our website. You can disable cookies in your browser settings, though doing so may affect the website’s functionality.
5. Security of Your Information
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption protocols and secure payment gateways. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
As a user, you have the following rights:
- Access and Correction: You can request access to your personal information or correct inaccuracies.
- Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
- Data Deletion: You can request the deletion of your personal data, subject to any legal obligations that may require us to retain it.
7. Third-Party Links
Our website may contain links to third-party sites. Pantera Flooring is not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any external sites you visit.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this page regularly for any changes.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Pantera Flooring
966 Pantera Dr, Unit 12&13,
Mississauga, Ontario, L4W 2S1, Canada
Phone: (905) 212-7717 – Office
Email: [email protected]